Shipping & Returns

At Hime Empire, we prioritize customer satisfaction and aim to provide a seamless shopping experience. Understanding the importance of efficient shipping and a clear returns process is essential for our customers. This document outlines our shipping and returns policy, ensuring transparency and clarity.

Shipping Charges & Delivery Time
Shipping charges are standardized for all orders and will be calculated at checkout. This fee covers the costs associated with packaging and delivering products to our customers. We strive to keep our shipping rates competitive while ensuring safe and prompt delivery.

Estimated delivery time is 4-5 business days from the date of order confirmation. This timeframe allows for processing, handling, and transit. Please note that delivery times may vary based on factors such as location, weather conditions, or logistical challenges.

Returns & Refunds
If you are not satisfied with your purchase, we offer a straightforward returns process. Customers must initiate a return within the specified return window from the date of delivery.

To qualify for a return, items must be in their original condition, unworn, and with all tags attached. Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Once we receive the returned item, our team will inspect it to ensure it meets the return criteria. If approved, a refund will be processed to the original payment method. Refunds may take several business days to reflect, depending on your financial institution.

For any questions regarding shipping or returns, please reach out to our customer service team. We are happy to assist and ensure a smooth shopping experience.

By adhering to these guidelines, Hime Empire reinforces its commitment to quality service and customer satisfaction.